Privacy Policy

This Privacy Policy explains how IQTrains, operated by Weunited LTD (“we”, “us”, “our”), collects, uses and protects your personal data when you visit iqtrains.com or use our training products. We aim to keep the information below clear and practical so you can understand what happens to your data. Last updated: November 2025.

1. Who We Are

IQTrains is provided by Weunited LTD, a company registered in Cyprus. When you use our website, web application or related services (collectively, the “Service”), we act as the controller of your personal data for the purposes described in this Policy.

2. Scope of This Policy

This Privacy Policy applies to visitors of our website, users of the IQTrains web app and people who contact us (for example, via email or through forms on the site). By using the Service, you agree that your personal data will be processed in line with this Policy. If you do not agree, please do not use the Service.

3. Key Terms

Personal Data – any information that can identify you directly or indirectly.
Processing – any action performed on Personal Data (such as collection, storage, use, etc.).
User – any person who visits the website or uses the Service.

4. Information We Collect

4.1. Data you provide to us

You may give us Personal Data directly when you:

enter your email address or other contact data;
create or access an account or personal link (if applicable);
make a purchase, start a trial or manage your subscription;
complete quizzes, training tasks, questionnaires or feedback forms;
contact us for support or send us comments and suggestions.

4.2. Data we collect automatically

When you visit or use the Service, some information is collected automatically, for example:

IP address and approximate location;
browser type and version, device type and operating system;
language settings, time zone and other technical parameters;
how you interact with the Service (pages viewed, time on page, clicks, etc.).

4.3. Cookies and similar technologies

We use cookies and similar technologies (such as pixels) to make the website work, remember your choices, analyze usage and improve the Service. Depending on your location, you may see a cookie banner that lets you accept or decline certain categories of cookies. You can also manage cookies in your browser settings.

5. Why We Use Your Data

We process your Personal Data for several reasons:

To provide the Service. We need some data to deliver training content, store your progress and allow you to access purchased plans and features.
To personalize your experience. Your results and activity help us adjust difficulty, suggest next steps and make training more relevant to you.
To handle payments and subscriptions. We process limited billing information (for example, transaction details) to confirm purchases, manage renewals and comply with accounting rules.
To communicate with you. We may send you service emails (for example, about your purchase or important updates) and respond to your support requests.
To improve and protect the Service. Analytics and logs help us understand how the Service is used, fix errors, prevent abuse and keep systems secure.
To comply with legal obligations. We may need to keep certain records for tax, accounting or regulatory reasons and respond to lawful requests from authorities.

6. Legal Bases (where applicable)

In jurisdictions that require a legal basis for processing (for example, under EU data protection rules), we rely mainly on:

Performance of a contract – when processing is needed to provide the Service you requested;
Legitimate interests – such as maintaining and improving the Service, preventing fraud and ensuring security;
Legal obligations – where we must process data to comply with laws and regulations.

For activities based on consent (for example, certain analytics or marketing where required), you can withdraw your consent at any time using available tools or by contacting us.

7. How We Share Your Data

We do not sell your Personal Data. We may share it with:

Service providers that help us operate the Service (for example, hosting, analytics, payment processing or email delivery);
Public authorities or legal advisers if we are legally required to do so or if it is necessary to protect our rights or the rights of others;
Another company in the event of a business transaction (such as a merger or acquisition), in which case we will take steps to ensure continuity of privacy protection.

8. International Data Transfers

Because we may use service providers located in different countries, your data may be transferred outside your country of residence. Where required, we put in place appropriate safeguards so that such transfers provide a level of protection that is consistent with applicable data protection laws.

9. How Long We Keep Your Data

We keep Personal Data only for as long as reasonably necessary for the purposes described in this Policy, including:

for the duration of your active use of the Service;
for any additional period required by law (for example, record-keeping duties);
for the time needed to resolve disputes, enforce agreements or protect our rights.

When data is no longer required, we take reasonable steps to delete it or turn it into anonymous information.

10. Security

We apply technical and organizational measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration or unauthorized access. While we do our best to keep your information safe, no system or method of transmission over the internet can be guaranteed as completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your Personal Data:

to obtain confirmation whether we process your data and to access a copy of it;
to ask us to correct inaccurate or incomplete data;
to request deletion of your data in certain circumstances;
to request restriction of processing in specific situations;
to object to certain processing (for example, where we rely on legitimate interests);
to receive your data in a structured, commonly used format (data portability), where this right applies.

You can exercise these rights or ask questions about them by emailing us at support@iqtrains.com. We may need to confirm your identity before handling your request.

12. Children’s Privacy

The Service is designed mainly for adults. If a minor uses the Service, it should be with the knowledge and consent of a parent or legal guardian. We do not intentionally collect children’s Personal Data in a way that conflicts with applicable laws. If you believe a child has provided us with Personal Data without proper consent, please contact us so we can take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in the Service or in applicable law. When we do so, we will update the “Last updated” note at the top of this page. We recommend reviewing this Policy periodically. If you continue to use the Service after changes take effect, you are considered to have accepted the updated Policy.

14. Contact

If you have any questions, concerns or requests about this Privacy Policy or about how we handle Personal Data, please contact our support team at support@iqtrains.com.